Operational Business Analyst
FreshEdge is built on a united infrastructure of fresh food distributors collectively working to provide an unmatched assortment and service level across contiguous geographies via multiple locations and refrigerated facilities. We look forward to adding to our team and continuing our growth.
Essential Functions:
- Design and maintain operational dashboards and KPI tracking systems covering transportation, warehousing, and delivery performance
- Analyze route efficiency, fleet utilization, warehouse throughput, and labor productivity to identify trends and improvement opportunities
- Build and automate recurring reports using Python and BI tooling; reduce reliance on manual data compilation
- Conduct scenario analyses and assist with forecast tool development to support leadership planning
- Partner with operational leaders to document current-state workflows, identify inefficiencies, and quantify the business impact of proposed changes
- Support cross-functional initiatives including carrier management, equipment lifecycle decisions, and network optimization
- Translate operational problems into structured analytical frameworks and present findings to senior leadership with clear recommendations
- Assist in the development and tracking of operational playbooks, standard operating procedures, and performance benchmarks
- Extract, clean, and model data from ERP, WMS, Labor Reporting, and other operational systems into structured, decision-ready formats
- Identify and remediate data quality issues across operational data sources; advocate for improved data governance practices
- Collaborate with IT to define business requirements for system enhancements, integrations, and reporting infrastructure
- Evaluate third-party data sources (e.g., fuel price indices, carrier benchmarks) and integrate into internal models as appropriate
- Support annual budgeting, forecasting, and variance analysis for operational cost centers
- Build business cases for capital expenditures, outsourcing decisions, and technology investments with supporting ROI analysis
- Assist with contract analysis, benchmarking, and performance tracking against external vendor and carrier commitments
Competencies:
- Intellectual horsepower
- Highly resourceful
- Innovative and creative thinking
- Complex problem-solving
- Organized and attention-to-detail approach
- Excellent verbal and written communication skills
- Strong relationship management and interpersonal skills
- Listening and influencing skills
- Adaptable to changing environments
Education & Experience:
- Business degree in Business, Operations Management, Data Analytics, Industrial Engineering, or related field
- 5+ years of experience in business analysis, support, or technical analysis role
- Experience in Python for data analysis, automation, and reporting
- Experience with data warehouse environments preferred
- Advanced proficiency in Microsoft Excel, including financial modeling, pivot tables, and complex formula construction
- Experience with BI tools such as Power BI, Tableau, or equivalent
- Experience in warehousing, distribution, cold chain logistics, or transportation operations, preferred
- Familiarity with TMS (Transportation Management Systems) and/or WMS (Warehouse Management Systems), preferred
- Exposure to ERP platforms operational reporting within them, preferred
- Familiarity with fuel cost indexing, CPI escalation modeling, or supply chain cost drivers, preferred
- Proficient PC skills in CRM and Enterprise Resource Planning (ERP) systems, Microsoft Office (particularly Excel), and common E Mail systems
Physical Demands:
- Stand or sit for long periods of time
Benefits:
- Health & Welfare Benefits (Medical, Dental, Vision, Disability, and Voluntary Life)
- Paid Time Off
- Holidays
- 401(k) with Company Match
- Weekly Paid
- Career Advancement Opportunities
All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.