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(Part-Time) Customer Service Representative
Since 1933, Vine Line Produce has been delivering fresh fruits and vegetables to our valued partners throughout the Midwest. Our goal is to collaborate and build solid relations in the produce industry, allowing us to understand our partners needs and services, so that we can support them in all things produce. Vine Line continues to be an organization built on generations of hard working, ethical, and humble families who are dedicated to building relationships by taking care of our customers. We look forward to adding to our team and continuing our growth.
Essential Functions:
- Answer calls professionally
- Respond to customer inquires
- Research required information using available resources
- Handle and resolve customer complaints
- Provide customers with product and service information
- Enter customer information
- Process orders and forms
- Identify and escalate priority issues
- Route calls to appropriate resources
Competencies, Education, and Skills to be Successful:
- High school diploma or GED equivalent
- At least 3 years successful related sales experience with an understanding and knowledge of produce food service or retail related products (as assigned)
- Proficient PC skills in Microsoft Office and common E-Mail systems
- Excellent verbal and written communication skills
- Strong listening skills
- Influencing and negotiation skills
- Problem solving skills
- Organized and attention-to-detail approach
Physical Demands:
- Work in cold and wet cooler conditions for short periods of time
- Occasionally lift up to 25 lbs
- Stand or sit for long periods of time
Compensation:
- $18.00/hour
Schedule:
- Mondays, Tuesdays, Thursdays (8:00am-2:00pm)
- Saturdays (8:00am-12:00pm) Remote
Benefits:
- Health & Welfare Benefits (Medical, Dental, Vision, Disability, and Voluntary Life)
- Paid Time Off
- Holidays
- 401(k) with Company Match
- Weekly Paid
- Career Advancement Opportunities
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or another legally protected status.